- 1.Fundamental principle of information collection
- 2.Fundamental principle of use
- 3.Fundamental principle of provision
- 4.Correction of personal information
- 5.Management system
- 6.Observation of rules
- 7.Continued review and improvement
- 8.Protection of information by parties others than FreeBit
When we ask you to provide personal information to receive any of our services, we inform you of purposes and details of the use of the information before we collect the personal information within the appropriate scope to ensure the efficient provision of services under our contract with the customer. When we automatically collect information relating to the manner in which you use the services, the collected data is only used in the summation of numerical values about network congestion and suchlike to enable us to improve the services. The data will never be used to obtain information that may identify individual customers. In addition, we do not collect or record any of the following information, even if customer agrees.
- 1.Race and ethnic group
- 2.Family origin and permanent domicile
- 3.Religious and political views, and membership of labor unions
- 4.Healthcare and sexual life
We use and maintain the customers' personal information within an appropriate scope to ensure that our services are provided efficiently. When we share customers' personal information with any third party, such as a business partner, we obligate the third party to manage the personal information in the same way that we do. We obtain this obligation through confidentiality agreements and suchlike. After the measures are taken, we or any of our business partners may send information that may seem to be useful for customers in connection with our services or our business partners' products, services or suchlike by e-mail or post.
We do not disclose or provide customers' personal information to any third party other than our consignees, business partners who have concluded confidentiality agreements or parties taking over the related businesses without the customers' approval, except for orders that comply with the regulations or requests for references to documents.
Any request for disclosure, correction or deletion of personal information by the owner of the information shall be executed within the appropriate range after identification by our Customer Center in compliance to socially accepted ideas and customs.
We train all of our employees, including temporary employees and part-time employees, in the management of customers' personal information and brief them in the essential concepts. We strictly manage the information through the appointment of a privacy manager and take thorough preventive measures against unauthorized access, falsification and leaking by taking reasonable technical measures.
We observe the rules concerning the handling of customers' personal information, guidelines and others under the Telecommunications Business Law.